1. 📦 When will my rewards ship?
Estimated delivery is December 2026. Production will begin after the campaign ends and funding has been collected. I’ll share updates throughout production so you’ll always know how your Donut Corgis are progressing.
Last updated: July 19, 2026 09:54
2. 💳 When will I be charged for shipping?
Shipping is not charged when you initially pledge. After the campaign ends, shipping will be calculated and collected separately through BackerKit based on your location and final order.
Last updated: August 03, 2026 17:04
3. 🌎 Do you ship internationally?
Yes! Shipping costs will be calculated based on your location and collected through the BackerKit pledge manager after the campaign ends. Any applicable taxes or import fees are the responsibility of the recipient.
Last updated: August 03, 2026 17:01
4.📍 Can I change my shipping address later?
Yes! You’ll be able to update your shipping address before rewards are shipped. I’ll send reminders before addresses are locked for fulfillment.
Last updated: August 03, 2026 17:01
5. 🍩 Can I purchase additional pins or stickers?
Absolutely! You can add extra pins, stickers, and other bakery goodies through the BackerKit pledge manager before your rewards are finalized.
Last updated: August 03, 2026 17:01
6. 💖 Will these designs be available after the campaign?
The Bakery Collection is launching through this campaign first. While the Original Donut Collection will continue to be available in my shop, some designs may not return once the campaign has ended. Backing during the campaign is the best way to secure your favorite new designs and help unlock stretch goals!
Last updated: August 03, 2026 17:01
7. 📈 How do stretch goals work?
As the campaign reaches each funding milestone, new Donut Corgi pins and other surprises will be unlocked for eligible pledge tiers. Every unlock makes the Momo Patch Bakery even sweeter by adding more adorable bakery pups to collect!
Last updated: August 03, 2026 17:01
8. ✨ Will the final pins look exactly like the artwork?
Every pin begins as an original illustration before being professionally crafted in hard enamel. Because each pin is individually manufactured, slight variations in enamel color or metal finish may occur. I’ll work closely with my manufacturer to ensure every finished pin stays as true to the original artwork as possible.
Last updated: August 03, 2026 17:02
9. 🎨 Who designs the pins?
Hi, I’m Jess, the artist behind Momo Patch! Every enamel pin begins as an original illustration inspired by my love of corgis and all things cute. Thank you for helping bring these designs to life!
Last updated: August 03, 2026 17:02
10. 🐶 What if my question isn't answered here?
Feel free to send me a message through BackerKit if you have any questions. I’ll do my best to respond as quickly as I can and help however I can!
Last updated: August 03, 2026 17:03
📋 When do surveys close?
Surveys will close on October 4, 2026. Please complete your survey before then so I can finalize production and prepare orders for fulfillment. I’ll send reminder emails before the deadline.
Last updated: August 26, 2026 20:44
📦 When will my rewards ship?
Estimated delivery is December 31, 2026. I’ll continue posting updates throughout production so you can follow along as your Donut Corgis come to life!
Last updated: August 26, 2026 20:45
🚚 When will I be charged for shipping?
Shipping was not collected during the campaign. After completing your survey, BackerKit will calculate shipping based on your location and final order, and you’ll pay shipping separately before rewards are shipped.
Last updated: August 26, 2026 20:46
🌎 Do you ship internationally?
Yes! International backers are welcome. Shipping is calculated based on your destination, and any applicable customs duties, taxes, or import fees are the responsibility of the recipient.
Last updated: August 26, 2026 20:46
🏠 Can I change my shipping address later?
Yes! You can update your shipping address at any time until October 4, 2026. I’ll send reminder emails before addresses are locked for fulfillment.
Last updated: August 26, 2026 20:47
🍩 How do I choose my Donut Corgi pins?
If your reward includes pin selections, you’ll choose your favorite unlocked Donut Corgi designs directly in your BackerKit survey. Duplicate pins are welcome if you’d rather collect multiples of a favorite!
Last updated: August 26, 2026 20:48
🛍️ Can I add more pins or stickers?
Absolutely! You’ll be able to add extra enamel pins, stickers, and other available Momo Patch goodies before you finalize your survey.
Last updated: August 26, 2026 20:48
📬 Can I combine multiple pledges?
If you backed the campaign more than once and would like your rewards combined, send me a message through BackerKit before surveys close. I’ll do my best to combine shipments whenever possible.
Last updated: August 26, 2026 20:49
🎨 Will the finished pins look exactly like the artwork?
Every pin starts as one of my original illustrations before being professionally made in hard enamel. Because each batch is manufactured by hand, slight variations in enamel color or metal finish may occur, but I’ll work closely with my manufacturer to ensure every pin stays true to the original artwork.
Last updated: August 26, 2026 20:50
💛 I still have a question!
If you don’t see your answer here, just send me a message through BackerKit. I truly appreciate your support of Momo Patch and will respond as quickly as I can!
Last updated: August 26, 2026 20:51
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.